Sr. Technical Program Manager

Job Description

The Amazon Digital and Emerging Payments Team s vision is to delight our customers with the best payment experience in the world! To achieve this vision, we are in search of a talented technical leader and craftsman who builds robust software at scale as well as client-facing features which are intuitive and simple to use.Our team takes a world view of payments for all of Amazon and builds highly customized and seamless payment experiences for our global customers. This focus on customer and geography requires working on different technologies and back-end platform systems in order to meet the needs of our customers. Our back-end systems are always available and guarantee that our customer s orders are never lost and always processed even when downstream services are down. You will have a chance to understand and influence Amazons Stack across Retail and Digital business.Our team is requiring a Senior Technical Program Manager (Sr. TPM) to work on org-wide programs, to define and drive execution of key initiatives. You will provide technical direction for global teams focused on providing Amazon customers with payment experiences to world-class Excellence. You will be responsible for driving large-scale initiatives to continuously improve customer experience.As a Sr. TPM you will be responsible to (1) drive large scale customer impacting programs (2) innovate, pitch and refine ideas to engineering leaders and executives and (3) develop roadmaps for large and complicated scalable architectural changes and drive them to delivery. You will work with several business and core technical teams to understand specific business needs, assist in the technical design of processes and technical solutions, innovate new features, and then work with engineering teams to deliver them on an aggressive schedule. As part of program management, you will also assess risk, develop risk mitigation plans, anticipate and resolve bottlenecks, manage issue escalation, and make tradeoffs balancing the business needs versus technical concerns and compliance requirements. A successful candidate will have an established track record in customer facing, cross-functional program initiatives, have broad and deep technical knowledge, have demonstrated problem solving skills, excellent schedule/delivery management skills, great communication skills, and a motivation to achieve results in a fast paced collaborative environment. Additionally, a successful candidate will have the ability to quickly earn trust with the teams they engage with, foster a positive program environment, and come to each discussion, deliverable, and issue with a can do attitude. Key Responsibilities: * Program management of large scale complex initiatives through the entire development life cycle; planning, execution, status reporting and coordination against project plans and delivery commitments* Provide leadership and support for multiple engineering teams operating. Engage the engineering teams and TPMs of various organizations to ensure that their iterations on design and development enable delivery by needed deadlines.* Work closely with business engineering teams to ensure business needs are met without compromising long term platform health and evolution.* Facilitate roadmap development across the multiple engineering teams and help shape the overall vision to build cost effective solutions software solutions that suitable for Amazon scale.* Facilitate launch planning across multiple teams to bring the project end points along multiple work streams into a single timeline to meet compliance readiness dates* Coordinate with TPMs/PMs from tech work streams to ensure that technical and non-technical plans and initiatives are coordinated and achieve the goals of business needs without impacting the performance of the business teams., * Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules* 7+ years of experience working directly with engineering teams* 5+ years of technical program management experience* Bachelor s degree in Computer Science, Computer Engineering or related technical discipline* 5+ years of relevant software engineering experience* 7+ years of experience leading software development projects with aggressive schedules.* Expert at designing highly available and scalable distributed systems.* A strong track record of on-time project delivery for large, cross-functional projects, hardware budgeting, preferably in the eCommerce and compliance or regulatory space* Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leadersExperience in eCommerce and Deep hands-on technical expertise Ability to handle multiple competing priorities in a fast-paced environment Experience working with service oriented architectures and web based solutions. Relentless customer focus. Thrive in technically challenging and complex business environment.

Keyskills :
managementrisk mitigationcost effectiveproblem solvingproject plansdeliveryvariety of audienceslife cycleagileprogram managementenvironmental impact assessmentglobal teamsdocumentation