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Store Manager - Retail

4.00 to 5.00 Years   Chennai,India   07 Jul, 2023
Value1
Job LocationChennai,India
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaRetail
EmploymentTypeFull-time

Job Description

Overview:Branded Jewellery store with branches across India.Location: Hosur, Tamil NaduRequirement:

  • Knowledge of handling Retail Store Operations
  • Selling & customer service
  • Good knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage
  • MIS Reporting
  • Communicate with the customer and sell with the complete product description
  • Influencing and selling jewellery
  • Addressing all customer queries
  • Following up with the customers
  • Ensure that the store is clean, safe and presentable for customers
  • Completing payment transactions preparing merchandise for delivery
  • Contributes to team effort by accomplishing related results as needed.
  • Maintains inventory by checking merchandise to determine inventory levels anticipating customer demand.
  • Prepares sales and customer relations reports by analyzing and categorizing sales information identifying and investigating customer complaints and service suggestions.
  • Retaining the existing or new customers
  • Maintain and monitor store inventory
  • Coordinating with inter departmental personnel
  • Working on ERP system, Magento, Ameo etc
Skills:
  • Communication- Excellent spoken & written communication skills in English & regional language
  • Computer operating knowledge
  • Good knowledge of Point of Sale system (POS)/ERP/SAP
  • Excellent in Excel / spreadsheet
Experience:
  • Minimum 4-5 years of relevant experience in front-end retail operations as Asst.Manager/Store Manager. Preferably with an established Retail Brand
  • Experience in handling customer queries & grievance handling
Education:
  • Bachelor degree from a reputed university/college
  • MS Office & proficiency in excel is a must
Suitability Criteria:
  • Enthusiastic
  • Selling (Passion to Sell)
  • Interpersonal Skills
  • Influencing
  • Analytical
  • Pressure tolerance
  • Handles conflict
  • People oriented
  • Problem solving
  • Strong Team Player
  • Warmth / empathy
  • Organized
  • Willing to take Ownership
  • Research / Learning
  • Travel
  • Ability to work under a flexible schedule, including evenings and weekends.
  • Extended working hours during festive and season times
  • Shift timing - 9 hours with strict adherence
CTC - Upto Rs.6 lacs paEmployment type - Full-timeReporting to RM

Keyskills :
SAPErpExcelPoint Of SaleSpreadsheetCommunicationComputer operating knowledge

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