| Hyderabad Jobs |
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| Delhi Jobs |
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| Pune Jobs |
| Vijayawada Jobs |
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| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
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| IT - Software Jobs |
| Medical Healthcare Jobs |
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| Sales |
| Ajax Jobs |
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| Job Location | Chennai,India |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | technology |
| EmploymentType | Full-time |
About ESSENWARETo ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA s/KPI s/OLA s. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification documents. Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates. Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.
Keyskills :
SLAApplication Production SupportProduction SupportSoftware Quality ProcessesProject DevelopmentKPIOlamaintenance activitiestechnical specification documents