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Telecaller

1.00 to 5.00 Years   Chennai   29 Nov, 2023
Job LocationChennai
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryTelecom / ISP
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Purpose of the Role:To ensure collection efficiency, contributing to companys overall growth. Role Description:Responsible to call customer and remind for payment.Responsible to act as a bridge between field executives and team leadersResponsible for constantly follow up Arrears paymentWork consistently to rectify billing errorResponsible for Analysis and feedback of unpaid accountsFollow up for reactivation of inactive accounts. Key Result Areas:To contribute towards companys profitability by ensuring 100% collection both in terms of customer and value resulting to a sustained business with desired customer satisfaction.

Keyskills :
customer servicecollectionsretentionteam performance

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