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AVP - Business Process Excellence - BPO/ITeS

12.00 to 16.00 Years   Delhi   25 Jan, 2023
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Role: AVP-Business Process Excellence Key Skills: - Six Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment background- Ability to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmap- Should have delivered large scale end-end Process Transformation projects for global clients- Well versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutions- Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project.- Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and ExcelResponsibilities:- The key responsibilities include driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the deployment of the Business Excellence practices and Agile Automation- Drive BE value proposition and secure BE involvement in most complex onshore delivery deals- Clear thought process to lead, guide and develop team to provide services to cluster of clients- Strategic thinker leading the team- Own and deliver the Geo Automation in concert with respective delivery teams.- Maintain team flexibility and skills to be able to support recovery work as needed.- Maintain team recoverability Essential Functions: - Transform the organization from focus on conventional detection and containment to focused on best-in-class prevention- Guide, direct, maintain and monitor all activities associated with the successful application Business Excellence- Implement systems and processes that deliver improvement toward 100% conformance to customer requirements- Engaging with Client process team and work on project that improve client processes and drive client value- Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processes- Build relationships with other regions and global team resources in order to support identification, review, prioritization and execution of key improvements opportunities/projects to drive results,

Keyskills :
high energy levellarge scale transformationsix sigmalean deploymentequipment supplyprocess excellencebalanced scorecardbusiness excellence

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