Global Customer Support/Technical Support/Application Support/International BPO

1.00 to 5.00 Years Delhi 05 Jul, 2022

Job Location	Delhi
Education	Not Mentioned
Salary	Rs 5 - 7 Lakh/Yr
Industry	IT - Software
Functional Area	Customer Service (International)
EmploymentType	Full-time

Job Description

Global Customer supportLocation: Gurugram24*7 environment5days working2 rotational offPackage: 7lpaOnly MALEPossess 1 to 3 years ofINTERNATIONAL BPO experienceExcellent command over written and spoken EnglishJD:Troubleshoot tier 1 and/or tier 2 support requests via phone and web-based ticketing system Use knowledge of web-based applications and networking to troubleshoot and resolve client issues Perform tests to isolate source of issues Escalate issues to the Technical team when necessary Liaise with all related teams and departments to ensure customer satisfaction Verify technical fixes from the Technical team Use remote desktop sharing application to assist end users and resolve issues Provide efficient and timely support to customers across geographies. Adhere to processes defined for case logging via Salesforce or other tools as mandated. Proactively conduct account reviews of select customers on a regular basis to review serviceneeds and usage trends. Contribute positively to company standards of NPS customer satisfaction tracking metrics.Competencies youll possess: Hands on experience with installation, maintenance and troubleshooting of Windows, Linux,and Mac OS and platforms Cloud Platform Support to include: Microsoft Intune, Azure, Office 365 and Google CloudApplications HTML, MySQL database, WireSharREQ: Strong Customer Management and Problem Solving Skills. Have a smiling face, engaging personality and passion for customer service Possess 1 to 3 years of professional experience Working in an International BPO or in the hospitality industry, preferably in an operating role(Workforce management, time and attendance management etc.) with a top hotel Are flexible with shift timings Excellent command over written and spoken EnglishCALL HR hidden_mobileGlobal Customer Support/Technical Support/Application Support/International Customer support

Keyskills :
remote accessticketingcustomer servicecustomer supportremote desktopremote control

APPLY NOW

Global Customer Support/Technical Support/Application Support/International BPO Related Jobs

Assistant Manager Training

The Lalit Suri Hospitality Group

3.00 to 7.00 Years Delhi 24 Apr, 2024

Keyskills :
Strong supervisory skillsExcellent communication skillsExperience in trainingdevelopmentCustomer service mindsetExperience in the hospitality industryKnowledge of training methodologiesAbility to analyze training needsStrong organizational skills

View & Apply
Assistant Manager- Training & Development

SI-Global

3.00 to 7.00 Years Delhi 24 Apr, 2024

Keyskills :
counselling studentspromoting the UK as a study abroad destinationmanaging diverse stakeholderstraining material development

View & Apply
Project Manager

Nirman India Constructions

2.00 to 6.00 Years Delhi 24 Apr, 2024

Keyskills :
Project ManagementCoordinationImplementationExecutionControlStrategic Planning

View & Apply
Projects Manager

nelumbo icon controls pvt ltd

6.00 to 10.00 Years Delhi 24 Apr, 2024

Keyskills :
Project ManagementVendor ManagementCommunicationLeadershipContractual EvaluationInterpersonal

View & Apply
Hr Recruiter For Consultancy End to End Recruitment (TA) Only Female

Niyukti Management Consultants Hiring For Niyukti Management Consultants

0.00 to 4.00 Years Delhi 24 Apr, 2024

Keyskills :
talent acquisitionrecruitmentnon it recruitmenthr.managertellecalereducation counselorhr.executive

View & Apply
Hr Recruiter

Wami Outsourcing Services (OPC) Pvt Ltd

0.00 to 1.00 Years Delhi 24 Apr, 2024

Keyskills :
hr reportingcommunication skills

View & Apply
Sap Fico Consultant

LTIMindtree Limited

6.00 to 11.00 Years Delhi 24 Apr, 2024

Keyskills :
eccsapaccountsfico

View & Apply
Sap Fico Hana Consultant

LTIMindtree Limited

4.00 to 9.00 Years Delhi 24 Apr, 2024

Keyskills :
sapabaphana

View & Apply
Sap Central Finance Consultant

LTIMindtree Limited

6.00 to 11.00 Years Delhi 24 Apr, 2024

Keyskills :
saphanacostingproduct

View & Apply
Sap Bpc Consultant

LTIMindtree Limited

3.00 to 5.00 Years Delhi 24 Apr, 2024

Keyskills :
financebudgetingsapbusiness

View & Apply

Global Customer Support/Technical Support/Application Support/International BPO

Job Description

Global Customer Support/Technical Support/Application Support/International BPO Related Jobs

Assistant Manager Training

Assistant Manager- Training & Development

Project Manager

Projects Manager

Hr Recruiter For Consultancy End to End Recruitment (TA) Only Female

Hr Recruiter

Sap Fico Consultant

Sap Fico Hana Consultant

Sap Central Finance Consultant

Sap Bpc Consultant

Jobs By Category

Jobs By Skills

Jobs By Location

Main Menu

Jobseekers

Employers