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Senior Account Manager

10.00 to 13.00 Years   Delhi   18 May, 2022
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    *Account Manager/ Senior Account Manager is accountable for driving the profitable growth by identifying pursuing and closing business opportunities for Tier 1,2 and Tier 3 customers. She/he is the ultimate owner of the customer relationship by becoming the trusted advisor to the client.What you will do Drive all sales activities as per short- and long-term objectives; formulate strategic direction for the growth of the account. Own and manage Tier 1 accounts up to Tier 3 accounts. Develop and implement a documented business plan that is in line with short- and long-term goals for each account. Develop, maintain and execute ongoing Account Development Plans reviews to ensure focus and quality on priorities. Ensure growth potential is identified and addressed; and that all resources are fully aligned and effectively collaborate in achieving their objectives. Engage with relevant stakeholders to identify develop and implement growth strategies. Manage and build relationships with clients; become the trusted advisor/consultant for them; ensure customer loyalty and highest level of customer satisfaction Gain deep understanding of the customers business needs and use this to identify opportunities and plan for the continued development of SITAs business. Create opportunities to provide a unique or contrarian perspective during conversations; align unique insights to customer priorities and reframe the way customers view their business. Build sales pipeline for future growth with close collaboration with Marketing for demand generation; ensuring qualified marketing leads are converted to sales accepted leads for pipeline growth; ensure sales forecasts are accurate and up-to-date. Ensure all customer requests are dealt with and services delivered as per agreed schedule. Align with and manage Business Development, Solution Design, Commercial Management, Bid Management, Pricing Management functions etc. Identify resource needs from other functions plan and engage resources manage the team effectively. Drive two-way communication; engage the customer by deliberately linking their business priorities to SITAs value proposition. Leverage individual value drivers; understand and influence wide range of customer stakeholders; facilitate conversation between stakeholders; proactively manage purchase decisions to shorten sales cycle. Communicate key economic drivers macro and micro economic trends internally to increase awareness and adopt to new situations also externally to clients to address potential new business opportunities. Obtain required business approvals including presentation at BAB. Maintain clear visibility of the status of all commercial delivery and operational aspects of the account(s) and drive the resolution of issues through the relevant process owners. Ensure full compliance in all internal and external dimensions of the business. Support cash collection related activities by taking lead or resolving commercial issues that may cause non-payment., *Who you are 10+ years experience in sales function; preferably within ATI or IT sector. Experience in building client relationships at C level or at Senior Executive management level. Achieving revenue growth of the client portfolio. Achieving or exceeding sales targets. Managing sales in large and complex deals including financial structuring negotiations and closing. Proven successful experience in business development pipeline management in large turnover environment. Experience in facilitating and driving account development plans. Positive customer service experience. Deep understanding of IT B2B business and aviation industry. Excellent sales skills and sales leadership capabilities; exceptionally strong negotiation and consultation skills. Familiar with the key metrics and drivers of value creation for ATI. Familiar with business realities within the geography/sector he/she is responsible for. High level of knowledge of the clients business needs and how to create a winning value proposition. Good understanding of competitors business models offering strengths and weaknesses. Strong skills in account development planning. Strong financial and commercial knowledge and acumen. Strong understanding of contract structure and legal environment. Accountability Agility Collaborative Commercial Acumen Conceptual Thinking Consultative Selling Cross-functional experience Delivering insight Demand generation Drive Ethics and Integrity Facilitation skill Leadership Managing virtual teams Networking Performance orientation Problem Solving Product to solution transformation Role modelling Strategic planning Transformational leadership Versatility Customer Focus Academic qualifications or equivalent business professional experience. Ideally MBA with credits in marketing and finance.What we offer SITA s workplace is all about diversity: many different countries and cultures are represented in our workforce, and colleagues who ve been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where were always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers and for their customers too.And we offer all the good stuff you d expect like holidays, bonus, flexible benefits, medical policy, pension plan and access to world class learning.Welcome to SITA SITA is the world s leading specialist in air transport communications and information technology. We don t just connect the global aviation industry. We apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport.We design, build, and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities In case of issues with uploading your CV or accessing the application system, please contact us @ hidden_email

Keyskills :
bid managementvalue creationair traveldemand generationsolution designnew business

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