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Branch Manager

12.00 to 15.00 Years   Faridabad   11 Jan, 2022
Job LocationFaridabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

JOB PURPOSE :

Directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the banks objectives.

Developing forecasts, financial objectives and business plans

KEY RESPONSIBILITIES:

To responsible for the administration and efficient daily operation of a full- service branch office, including lending, product sales, customer service, and security and safety in accordance with the Banks objective.

Direct & supervise trade & exchange, cash operations and customer support teams

To enhance and contribute in the growth of the bank through Business Development

Provision of a superior level of customer relations and promotion of the sales and service culture through coaching, guidance and staff motivation

To achieve individual and branch sales goals through new business sales, referrals and retention of account relationship

Weekly, monthly reviews for outbound and as well as for inbound sales

Ensure proper on- boarding of all new customers acquired

To conduct daily morning huddles to discuss daily plan and agenda for employees

Track inflow and outflow of reports (like account closures, account opening, Fixed Deposit renewals/closures etc.) and thus, daily business generation

Maintain customer relationship through sourcing and on- boarding process

To Monitor daily sales report on a regular basis

Segment the customer within the catchments of the branch to increase the Journal- Ledger base of the branch

Capability building and manpower management

Guide new joinees as well as existing branch employees

Brief employees on their role and expectations from them

Conduct workshops and training programs for the employees

To ensure operations, risk control and process adherence at branches

To ensure RBI audits and inspections

To Maintain good audit rating for the branch.

DESIRED SKILLS :

Analytical Skills

Good Communication Skills

Knowledge and understanding of banking products and services

Strong network within and outside the branch

Current- Account Knowledge

Team handling skills

Ideal candidates meeting with the above criteria should be MBA / Post Graduate with about 12 to 15 years of experience in Branch operations.

Interested candidates meeting with the above requirements may please respond with a recent photograph and resume in word format to cspl@csplsearch.com

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Keyskills :
salesmarketinginsurancetargetbusiness developmentbranch salesrisk controlnew businessteam handlingproduct salesinbound salesoutbound salescash operationsaccount openinghuman resourcescustomer servicecustomer supportbanking productsbusine

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