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Chat process,telesales

0.00 to 3.00 Years   Gurugram   17 Jul, 2023
Confidential
Job LocationGurugram
EducationNot Mentioned
Salary< Rs 50,000 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaPre-SalesSales / BD
EmploymentTypeFull-time

Job Description

    [6:29 pm, 12/07/2023] Pramila Singh: We are looking for an enthusiastic Tele/Chat sales Representative to contribute in generating sales for our company. He/ She will be responsible for closing sales deals over the phone and maintaining good customer relationships.An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.The goal is to help the company grow by bringing in customers and developing business.Responsibilities:Contact potential or existing customers to inform them about a product or service using scAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the companys reputationGo the extra mile to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informationRequirements and skillsProven experience as telesales representative or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the phoneGood knowledge of relevant computer programs (e.g. CRM software) and telephone systemsAbility to learn about products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaintsAny Graduation is mandate- Salary Bracket: 25 CTC-32 CTC subject to PF deductions- The incentives upto 50k/ month is over and above the CTC and is performance based.- Working Days: 6 (Rotational off between working days, Saturday and Sunday will be working)- Shifts: 9 hrs shift between 8am to 12pm (Candidate should be flexible in night shifts)- Mode of Interview: Face to Face ( 2 rounds and 1 written

Keyskills :
fluency in englishgraduate

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