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Executive/ Senior Executive - CRM

2.00 to 7.00 Years   Gurugram   25 Nov, 2021
Spaze Towers Pvt Ltd
Job LocationGurugram
EducationNot Mentioned
SalaryRs 3.5 - 4.5 Lakh/Yr
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Designation : Executive/Senior Executive - CRMSummary:The incumbent is responsible for Customer-Business Communications, Solve Customer Issues/Complaints, and follow up for collections of CAM, monthly invoicing & billing, and collaborate to Ensure Customer Satisfaction. What does this role hold for you CRM

  • Make calls to operational and non-operational clients.
  • Make Agreements.
  • NEFT confirmation to commercial.
  • Make receipts, IOMs and NOC.
  • Follow up with clients for CAM, Transfer updates, bill correction and waivers.
  • Handle enquires from customers/associates on payment issues and outstanding balances.
  • Send mailer on regular basis.
  • Make calls for recovery of non - operational clients.
EligibilityInterpersonal skills patience, listening, and communicating are all people skills a front office executive must tap into while assisting guestsMultitasking handling phones, dealing with visitors, and responding to staff requests at the same timeAttention to detail being able to follow procedures in the way the employer wants keeps the visitor experience consistent and in line with the companys imageInterested candidate can call on;+91 ********** or mail CV @ **************@spaze.in , Designation : Executive/Senior Executive - CRMSummary:The incumbent is responsible for Customer-Business Communications, Solve Customer Issues/Complaints, and follow up for collections of CAM, monthly invoicing & billing, and collaborate to Ensure Customer Satisfaction. What does this role hold for you CRM
  • Make calls to operational and non-operational clients.
  • Make Agreements.
  • NEFT confirmation to commercial.
  • Make receipts, IOMs and NOC.
  • Follow up with clients for CAM, Transfer updates, bill correction and waivers.
  • Handle enquires from customers/associates on payment issues and outstanding balances.
  • Send mailer on regular basis.
  • Make calls for recovery of non - operational clients.
EligibilityInterpersonal skills patience, listening, and communicating are all people skills a front office executive must tap into while assisting guestsMultitasking handling phones, dealing with visitors, and responding to staff requests at the same timeAttention to detail being able to follow procedures in the way the employer wants keeps the visitor experience consistent and in line with the companys imageInterested candidate can call on;+91 7042394433 or mail CV @ narender.rawat@spaze.in ,

Keyskills :
recoverycommunicationpeople skillsinvoicingsalesmiscustomer servicecamfront officemailvisitor experiencerooms divisiononqcustomer relationsdeliveryconfirmationproperty management systemscollectionsoperations

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