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Head - Operations - FinTech - IIM/ISB/FMS/MDI (8-12 yrs)

8.00 to 12.00 Years   Gurugram   12 Aug, 2022
Michael Page
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Head of operations | Leading Fintech Industry : Banking / Financial Services / BrokingClient Details : Well funded Fintech startup based out of Gurgaon.Description :- Formulate business strategy with others in the executive team- Design policies that align with overall strategy- Implement efficient processes and standards- Coordinate customer service operations and find ways to ensure customer retention- Ensure compliance with local and international laws (e.g. data protection)- Oversee the implementation of technology solutions throughout the organization- Manage contracts and relations with customers, vendors, partners and other stakeholders- Evaluate risk and lead quality assurance efforts- Oversee expenses and budgeting to help the o o costs and benefits- Mentor and motivate teams to achieve productivity and engagement- Report on operational performance and suggest improvementsProfile :- 8 to 12 years of experience preferably with a background in early age fintech/ NBFC- MBA/Post 4graduate preferably from a Tier-1 institute- Having a knack for identifying gaps, reducing the turnaround time, well versed with automating processes- Team handling experience in a leadership roleJob Offer :- Competitive Compensation- Meritocratic cultureTo apply online please click the Apply button below. For a confidential discussion about this role please contact Shaivya Sharma on +91 hidden_mobile The Apply Button will redirect you to website. Please apply there as well.,

Keyskills :
customer service operationsteam handlingcustomer servicequality assurancebusiness strategyfinancial servicesservice operationsriskdesignbankingvendorsfintechbusinessstrategyexpenses

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