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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Expedia s Conversational Platform and Customer Engagement team is dedicated to driving technology innovation to create effortless customer experiences through our platform for conducting intelligent conversations. You will be enabling groups across the company to create outstanding Virtual Agent experiences within the platform supporting worldwide apps, web sites, social channels, and voice channels! We support hundreds of millions of conversations a year across a global brand portfolio and partnership programs. We are building out the platforms intelligence services that power Expedia Groups Virtual Agents to address customer needs in an optimal manner without needing human intervention.We need an experienced, results-oriented Technical Program Manager to lead delivery of intelligence capabilities on the Conversational Platform. You understand goals and define requirements in partnership with leadership, product management and development teams and drive teams to desired outcomes. Youre able to deliver creative solutions in a fast-paced agile development environment and possess strong project management skills to shepherd the results from definition to deployment.If respect, ownership, recognition, trust, simplification, and test-and-learn speaks to you - and the thought of joining a growing team excites you - consider Expedia Group!What you will do:
Keyskills :
managementprogram managementagiledocumentationdeliveryphases of project managementprinter fleet managementenvironmental impact assessmentmedia solutions