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Technical Program Manager III

4.00 to 8.00 Years   Gurugram   01 Dec, 2021
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Expedia s Conversational Platform and Customer Engagement team is dedicated to driving technology innovation to create effortless customer experiences through our platform for conducting intelligent conversations. You will be enabling groups across the company to create outstanding Virtual Agent experiences within the platform supporting worldwide apps, web sites, social channels, and voice channels! We support hundreds of millions of conversations a year across a global brand portfolio and partnership programs. We are building out the platforms intelligence services that power Expedia Groups Virtual Agents to address customer needs in an optimal manner without needing human intervention.We need an experienced, results-oriented Technical Program Manager to lead delivery of intelligence capabilities on the Conversational Platform. You understand goals and define requirements in partnership with leadership, product management and development teams and drive teams to desired outcomes. Youre able to deliver creative solutions in a fast-paced agile development environment and possess strong project management skills to shepherd the results from definition to deployment.If respect, ownership, recognition, trust, simplification, and test-and-learn speaks to you - and the thought of joining a growing team excites you - consider Expedia Group!What you will do:

  • Drive product and new feature development through every stage of the software development life-cycle; and work with team and EG resources to refine team SDLC
  • Collaborate with tech partners, product, and dev teams to design technical solutions and provide detailed specs that satisfy scalability, reliability, and performance goals
  • Perform project management activities, which include active mitigation of any risks to the project scope and schedule and provide status updates
  • Prioritize the team road map and team activities
  • Lead trade-offs between cost, schedule and customer benefit; and provide technical direction and guidance
  • Execute discussion and documentation of lessons learned and drive continuous improvement into all project processes
  • Drive agile planning and execution processes
Who you are:
  • 4 years experience working in multi-functional teams consists of Program Managers, Product Managers, Developers, and business owners
  • Prior experience as a business or process analyst and a developer
  • High degree of competency in all phases of project management, including issue and risk identification and management, tracking dependencies and achievements, and communicating overall project status
  • Experience working with development methodologies, e.g. Agile and SCRUM, and process workflow across organizations
  • Naturally curious and driven with a passion to make things better at every opportunity
  • Noise reducer and builder of structure around chaos
  • Ability to credibly coordinate between technical teams and business partners
  • Deep understanding of technical platforms, and internal and party API interfaces
  • Solid understanding of software development processes
About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Groups family of brands includes: Brand Expedia , Hotels.com , Expedia Partner Solutions, Vrbo , Egencia , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert , CarRentals.com , and Expedia Cruises .2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: *******-50Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age., Expedia s Conversational Platform and Customer Engagement team is dedicated to driving technology innovation to create effortless customer experiences through our platform for conducting intelligent conversations. You will be enabling groups across the company to create outstanding Virtual Agent experiences within the platform supporting worldwide apps, web sites, social channels, and voice channels! We support hundreds of millions of conversations a year across a global brand portfolio and partnership programs. We are building out the platforms intelligence services that power Expedia Groups Virtual Agents to address customer needs in an optimal manner without needing human intervention.We need an experienced, results-oriented Technical Program Manager to lead delivery of intelligence capabilities on the Conversational Platform. You understand goals and define requirements in partnership with leadership, product management and development teams and drive teams to desired outcomes. Youre able to deliver creative solutions in a fast-paced agile development environment and possess strong project management skills to shepherd the results from definition to deployment.If respect, ownership, recognition, trust, simplification, and test-and-learn speaks to you - and the thought of joining a growing team excites you - consider Expedia Group!What you will do:
  • Drive product and new feature development through every stage of the software development life-cycle; and work with team and EG resources to refine team SDLC
  • Collaborate with tech partners, product, and dev teams to design technical solutions and provide detailed specs that satisfy scalability, reliability, and performance goals
  • Perform project management activities, which include active mitigation of any risks to the project scope and schedule and provide status updates
  • Prioritize the team road map and team activities
  • Lead trade-offs between cost, schedule and customer benefit; and provide technical direction and guidance
  • Execute discussion and documentation of lessons learned and drive continuous improvement into all project processes
  • Drive agile planning and execution processes
Who you are:
  • 4 years experience working in multi-functional teams consists of Program Managers, Product Managers, Developers, and business owners
  • Prior experience as a business or process analyst and a developer
  • High degree of competency in all phases of project management, including issue and risk identification and management, tracking dependencies and achievements, and communicating overall project status
  • Experience working with development methodologies, e.g. Agile and SCRUM, and process workflow across organizations
  • Naturally curious and driven with a passion to make things better at every opportunity
  • Noise reducer and builder of structure around chaos
  • Ability to credibly coordinate between technical teams and business partners
  • Deep understanding of technical platforms, and internal and party API interfaces
  • Solid understanding of software development processes
About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Groups family of brands includes: Brand Expedia , Hotels.com , Expedia Partner Solutions, Vrbo , Egencia , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert , CarRentals.com , and Expedia Cruises .2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.,

Keyskills :
managementprogram managementagiledocumentationdeliveryphases of project managementprinter fleet managementenvironmental impact assessmentmedia solutions

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