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IntouchCX hiring for International Chat Support-Immediate Joiners

1.00 to 4.00 Years   Hyderabad   24 May, 2024
Intouch CX
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job description
    • The agent has to Support through Chat for Chat support
    • The agent has to respond to customer complaints in a professional manner
    • The agent has to resolve complaints successfully in accordance with established guidelines The agent should have the ability to build rapport with the customer
    • The agent should have the ability to overcome objections and ask for businessRole & responsibilities
    Preferred candidate profile
    • Must be a Graduate or Undergraduate ( No Pursuing Candidate)
    • Minimum understanding of Customer Service & should have a minimum of 6 months of experience in an International Chat or Voice support role
    • Freshers with excellent verbal and written communication skills can also apply
    • Should be flexible to work for both Voice and Chat support
    • Immediate joiners are preferred
    • 100% work from the office
    • Willing to work 24-7 shifts (Night Shifts/ Late Night Shifts and rotational shifts)
    Perks and benefitsWe will provide both ways free transportation up to (a 30Kms radius or as per the Hiring limits)Work Location: Hyderabad (Kokapet or Raheja Mind Space) Incentives based on performance.Interested candidates reach out the below recruiter.Rajesh HR-hidden_mobile

Keyskills :
international voice processinternational call centercustomer supportchat processcustomer carecustomer service

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