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Mega Walkin(4th to 9th July) for Freshers Customer Support, Hyderabad

0.00 to 2.00 Years   Hyderabad   05 Jul, 2022
Square BPO Services Pvt Ltd
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    We are hiring Customer Support Associates (350 Positions)with Excellent Communication Skills in English & HindiNO SALES or UP SELLING Only Customer ServicesInterview Date : Mega Walkin(4th to 9th July) (9:30 AM to 5 PM)Location : Square BPO , 1st Floor, 3rd Block, White House Building, Begumpet Hyderabad.Job Description 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5. Educate the customer at every given possible opportunity 6. Ensure updating of product, system, process and policy knowledge 7. Adhere to rostered timing, scheduled shifts and activities 8. Capture customer details and data relevant to the call or service 9. Resolve customer queries within agreed timelinesEligibility:Should be able to converse in English & HindiShould have minimum +2 or IntermediateShould know how to handle a system and navigate through different ApplicationsCompensation for freshers:Salary up to 2.34 L (Fix + Incentive)Gross-15,565ESI & PFIncentives up to 4000/ -Compensation for experience up to 2 Yr:Salary up to 2.6 L (Fix + Incentive)Gross-17500ESI & PFIncentives up to 4000/-

Keyskills :
voicebpo

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