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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
8-9 years of overall operational experience with at least 4 years of AWS experience3+ years of experience working in a diverse cloud support environment in a 24*7 production support modelSolid understanding of cloud computing, networking, and storage principles Cloud administration, maintenance, and troubleshooting experienceDevOps/scripting/APIs experience is a plusAble to work on On-Call rotations and provide shift hours supportAble to work independently in a project scenarioExperience handling P1/P2 calls and escalationsAble to write quality KB articles, Problem Management articles, and SOPs/Run-booksGreat written and oral communication skills with internal and external customersPassion for delivering timely and outstanding customer serviceAble to Help Level 1 staff in supportCertifications:AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications Four Year BS/BA in Information Technology degree or equivalent experienceJob Segment: Cloud, Solution Architect, Technology ,
Keyskills :
cloud computingproduction supportproblem managementoral communicationcommunication skillsinformation technologyawscloudstoragearticlesmanagementnetworking