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Immediate Joiner Preferred For BPO International Customer Support

1.00 to 3.00 Years   Hyderabad / Secunderabad, Telangana   22 Jul, 2023
Job Shop
Job LocationHyderabad / Secunderabad, Telangana
EducationNot Mentioned
Salary290000 - 360000 INR
IndustryITES / BPO / Call Center
Functional AreaCustomer Service /Call Centre /BPO
EmploymentTypeFull-time

Job Description

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Please call us on 9964080000 or +918046115600 ,Whatsapp us on 9964080000 for simple & quick automated hiringJOB ROLE

  • Respond to customer queries and provide resolution, support and assistance to the customers pertaining to existing/new queries on services provided by the client.
  • Improving the customer experience by providing fast, friendly and effective service with accurate and personal solutions to customer enquiries.
  • Take a high volume of inbound Customer calls with a friendly and positive voice, give precise and correct information about the query to the customer.
  • Update and processes information accurately into the system.
  • Resolve Customer problems in a timely manner
  • Take Ownership & Deliver on Customer commitments
IDEAL CANDIDATE SHOULD:
  • Have excellent English communication skills-
  • Should be able to speak English fluently.
  • Reside in Bangalore
  • Work from office
  • Rotational offs/ Rotational shifts
  • Willing to work rotational shifts (both day &night shift)
  • Can join immediately
  • Should hold all relevant documents.
  • Both freshers & work experienced can apply with relevant documents (offer letter, relieving letter and pay slips)
  • Experience in BPO domain is preferred.
  • Both doses vaccinated with certificate
  • Cab facility Available- chargeable (per month basis)
Company Name: First Source Process Name:ETS(International Voice) Education qualification:10+2+3/Graduate r post Graduate Mandatory Coms: Excellent English Note:No Fresher Min 2years International Voice Experience mandatory Shift timing: Rotational shift Working days:5days working+2days Rotational off Cab:1way and Shuttle service Salary:4.2LPA 30k+Incentives Up to 2k Age limit:up to 37 Experience: Only experience can apply Work location: No. 2, Block-D, Plot, Street No. 3, Kakateeya Nagar, Habsiguda, Hyderabad, Telangana 500007 Work mode:Work from officeInterview Round: - [ ] HR - [ ] Amcat Nonvoice - [ ] Amcat Voice (60) - [ ] OPS

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