Back Office Support Executive

2.00 to 6.00 Years Indore 19 Mar, 2024

Job Location	Indore
Education	Not Mentioned
Salary	Not Disclosed
Industry	Others
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Job Requirements:- Handling daily operations and business of a company- Ability to create email campaigns, set & send predefined replies- Review and understand support manuals to assist clients.- Ability to research and document information.- Ensure positive client experience through high quality service and communication thereby attaining client retention.- Manage client service or support related requests.- Respond to and resolve complex client issues through incident recognition, research, isolation, resolution, escalation and follow up.- Research and resolve each client interaction to their utmost satisfaction.- Excellent communications skills Verbal and Written (English).- Ability to listen and active problem solving skills.- Good interpersonal skills- Ability to handle pressure- Detail oriented.Working Shift: Night shift is a preferenceEducation: Graduation from any stream,

Keyskills :
Handling daily operationsAbility to create email campaignsAbility to setsend predefined repliesReviewunderstand support manualsAbility to researchdocument informationExcellent communications skillsVerbalWritten EnglishActive problem solving skil

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Back Office Support Executive

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