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Customer Service Executive-Indore-Asset Management Company

1.00 to 5.00 Years   Indore   15 Dec, 2022
PES HR Services Hiring For PES HR Services
Job LocationIndore
EducationNot Mentioned
SalaryRs 3.0 - 3.5 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaCustomer Care Executive
EmploymentTypeFull-time

Job Description

    We have an opening for the position of Executive Customer Service at our Head Office.Job designation: Customer Service ExecutiveJob Location: IndoreQualification: Graduation is mustRequirements:NISM-VA/AMFI certified(mandatory)Excellent communication skillGood computer skill and positive attitudeSalary: 3 to 3. 5 LPAPlease find the JD for the same as belowBelow is a list of the key responsibilities of the Executive - Customer Service. This list is not exhaustive and be may adapted by the company from time to time as and when required.Responsible for handling of NFO and administrative activities at the branchCoordinating with Corporate office/UBI & R&T for clearance of NFO applications which are not in orderHandling all customer complaints promptly and provide resolutions to all complaints received with seriousness and accuracyTo coordinate with CAMS ISCs based on the needCoordinating with investors & Branches - on objection cases /electronic payouts /RUDs etcTracking of CAMS errorsCoordinate/reporting to Corporate Office for subscription & redemption applicationPrepare MIS of RegionEmpanelment of distributors & coordinating with HO for the sameFollow up of legal/consumer cases of the region if anyResponsible for Coordinating with Vendors, Marketing, IT, HR & Admin teamAny other activity related to Customer services /Sales support.If interested, please send your updated resume at hidden_email or call me directly at hidden_mobile.Thanks & Regards,Preeti ChouhanHR RecruiterPESHR Serviceshidden_emailTel: hidden_mobile

Keyskills :
asset managementswitchamcmiscustomer servicecoor

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