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Technical Support Engineer

0.00 to 4.00 Years   Indore   06 Jan, 2023
Hitech Informatics
Job LocationIndore
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryPharma / Biotech
Functional AreaHardware / Telecom Equipment Design
EmploymentTypeFull-time

Job Description

    Role: Technical Support Engineer L0 - L1Qualification: Any Graduate/DiplomaLocation : Kurkumbh/ PatalgangaResponsible for Creation, Modification, deactivation and activation / unlocking of user accounts.Responsible for Creation,updation of privilege groups and assigning the privileges to groups.Responsible for backup and restoration as per procedure or as and when required.Responsible for backup validation as per procedure or as and when required.Responsible for time verification and synchronization related to manufacturing equipments / systems.Ensure systems are complied with required defined IT security and desktop policiesResponsible for data archival as per requirements.To provide IT assistance / support to QA department for audit trail review.Ensure IT Support to QA department for periodic user management review and compliance if any.Ensure IT compliance & support during internal, customer and regulatory audits.To provide IT assistance / support for troubleshooting of manufacturing equipments / systems.Preparation and review of Qualification document as per requirementsCoordination with user department for validation of computerized systems.Maintain the logbooks as per requirement.To carry out Online Entries and retention / destruction of records as per SOP.

Keyskills :
sopuser managementdesktop support

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