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Associate Field Technical Specialist

1.00 to 4.00 Years   Jaipur   14 Dec, 2021
Medtronic
Job LocationJaipur
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Careers that Change LivesWe are looking for a competitive and trustworthy Associate Field Technical Services Specialist to help us build up our business activities. This position would be responsible to manage the Technical Service support of Medtronic product lines and handle the field services of Navigation, O-arm, Drill, Debrider, Ventilator, Diathermy, Gadgets and CVG products of the assigned region.We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.A Day in the LifeWork with the Channel partners team to ensure customers and prospective customers are technically competent through training, support and field service.To Train and support the Technicians, Distributor s team for all support & technical issues.To conduct product trainings for distributor sales & Service force.To give operational demo at customer site for newly launched products.Monitor and evaluate the quality of Care & Maintenance programs done by Channel members on regular basisTo give field service support Breakdown, Planned maintenance, Installation & FCA for IMPL equipment:- O AMR , IONM, Navigation systems, Ventilators, Diathermy, Gadgets and CVG products etc.Regularly visit existing customers and maintain network for post sales service etc. to reinforce the relationship and understand service gaps.Plan & maintain Standby, Spares inventory to cater to the services of Medtronic product range for assigned territory.Responsible for completion of any FCA within timelines and as per quality guidelines from BUMaintaining the dashboard of service activitiesAchieve annual service revenue target by selling service agreements, spares, and paid call services.Must Have Minimum Requirements

  • Bachelor in Science / BE in Biomedical Engineering
  • PG degree in Business Management is preferred
  • Candidate with highest qualification as Diploma or degree from Distance education not to be considered for the role
  • Minimum 1 to 4 years of experience technical services
  • Exceptional interpersonal skills.
  • Computer literacy including sound knowledge of the MS Office suite of software.
  • Willing to travel extensively
  • Ideally demonstrated success in a sales function of technical equipment
Nice to Have
  • Excellent communication and interpersonal skills: Good verbal communicator and presenter
  • Professional presentation and Presence
  • Can work autonomously but is also a team player
  • Self motivated and positive
  • Outgoing and friendly: Enthusiastic, energetic
  • Can do attitude
  • Ability to quickly establish credibility with all levels of customer base
  • Good time manager: Well organized, able to set and reset priorities
  • Willingness to learn, especially technical information
  • Diplomatic
PHYSICAL REQUIREMENTS: The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.ABOUT MEDTRONICTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations but we will only succeed with the right people on our team. Let s work together to address universal healthcare needs and improve patients lives. Help us shape the future.Additional Information
  • Posting Date: Dec 7, 2021
  • Travel: No
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Keyskills :
quality of caremusic makingms officems office suitewindowstroubleshootingslafield servicecustomer relationspost salesenvironmentchannel partners

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