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Job Location | Jaipur |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Hotel / Restaurant |
Functional Area | F&B Service |
EmploymentType | Full-time |
Posting Date Aug 30, 2021Job Number *******0Job Category Rooms & Guest Services OperationsLocation Le M ridien Jaipur Resort & Spa, Number 1, RIICO, Jaipur, Rajasthan, India VIEW ON MAP Brand Le M ridienSchedule Full-TimeRelocation NPosition Type Non-ManagementLocated Remotely NAt Le M ridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le M ridien.POSITION SUMMARYOrganize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to guests without reservations. Anticipate sold-out situations, identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. Block rooms in the computer, identify designated requirements. Perform duplicate reservation checks. Run and check daily reports/contingency lists. Supply guests with directions and information. Answer, record, and process all guest, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction. Arrange transportation for guests/visitors. Issue safe deposit boxes. Count and secure bank at beginning and end of shift. Cash-guests checks, process all payment types, vouchers, paid-outs, charges, and provide change.Assist management in motivating and coaching employees; serve as a departmental role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time. Enter and locate information using computers/POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.,
Keyskills :
quality standardsbehavioral trainingcareer opportunitiesspamapsitlessreachsupplychecksobjectscoachingvouchersadherencemanagementreservationtransportationconfidentialityUS Pharmacopeia