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Operation Manager- Insurance

0.00 to 4.00 Years   Jaipur   17 Apr, 2023
Job LocationJaipur
EducationNot Mentioned
SalaryRs 1.0 - 2.5 Lakh/Yr
IndustryInsurance
Functional AreaBack Office Operations
EmploymentTypeFull-time

Job Description

    Primary Responsibilities:
    • Responsible for Quotes generation, Policy Issuance, Policy Cancellation / Endorsement issuance / Refunds etc. for all channels / products of respective branch within defined TATs.
    • Providing support for faster claim settlement in coordination with the respective stakeholders.
    • Ensuring 100% Policy Issuance through MIBL Policy Issuance Portal for respective branch as per defined TAT.
    • Supporting customers / PoSPs of respective branch in terms of timely resolution of their issues / concerns in coordination with respective stakeholders.
    • Following up with ICs / IT / HO Operations Team for timely resolution of raised tickets / issues of respective branch.
    • Establishing strong connect with insurance companies / hospital network / Garages / Mahindra eco system & other respective stakeholders.

Keyskills :
back officecustomer supportback office operationsinsurance operationscustomer service

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