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Urgent Hiring for a Customer Support Executive

0.00 to 3.00 Years   Jaipur   09 May, 2023
RISE AND WORK VENTURES
Job LocationJaipur
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    • 1. Position- Customer Care Executive
    • Excellent Comms in both English and Hindi - No MTI or RTI issue, grammatical or
    • Skillset
    • pronunciation errors, Candidate voice and accent should be clear while speaking
    • Hindi/English
    • Qualification- Should be +12 minimum and Graduation for other process
    • Experience- Fresher or Minimum 6 months from BPO or Customer Support (Preferred).
    • Salary- For WFO offered salary-17000 CTC (Fresher), 18000 CTC (3-6 Months) -19000 CTC (>6 Months)
    • Shift- Day for females till 9pm/ Rotational for males
    • 7 days Guest house for candidates relocating from another state. Candidate from Delhi NCR Noida, Delhi, Gurgaon and Haryana are excluded from this.
    • Ticket reimbursement- 700 train ticket reimbursement for relocation candidates
    • One time Relocation Bonus to all WFO candidates as INR 10000 To be paid after
    • Training in 2 instalments 5000 in 2 months. This is for candidates relocating to Gurgaon from another state. Candidate from Delhi NCR Noida, Delhi, Gurgaon and Haryana are excluded from this.
    • Roles and Responsibility: To resolve issues and queries of customers on call
    2. Position- Customer Care Executive- International Voice exp
    • Must Have- Min 1 year of exp in any international voice process
    • Salary Offered- 23k-27k for domestic voice process
    Cab facility available- One Side pick up or Drop during odd hours
    • Shift Timings- Rotational but maximum occupancy will be in Day shift or before 11 pm
    • Interview Rounds- HR Round, Versant (55), OPS Round and Client Round
    • Documents
    • All Academic (10/12/Grad), All Exp and Aadhar card,
    • PAN Card, Photo, Resume

Keyskills :
communication skillsvoice processinternational voice processoutbound processinbound processcustomer carebpocall centre voice

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