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Urgent Hiring-Sr. Manager -Sales Operations BPO

8.00 to 13.00 Years   Jaipur   18 May, 2022
Confidential
Job LocationJaipur
EducationNot Mentioned
SalaryRs 8 - 12 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Sr. Manager -Sales Operations BPO/IT/ITeS
    • Day shift
    • 6 Days working
    Location- JaipurRequired Candidate profile
    • Must be from outbound sales background.
    • Must have min 6+ years of experience in outbound sales process.
    • Must have excellent comms skills.
    • Must be Graduate
    Key Responsibilities:- Support the sales team with process improvement, measurement, tracking, and analytics relevant to their functional areas- Partner with the Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards- Partnering with Sales to create and maintain sales forecasting models and data- Enhance sales productivity by enabling the team to work smarter by simplifying processes - excel automation, etc.- Managing and maintaining sales process adherence with respective business Sales teams- Create fortnightly, monthly, and Quarterly content for executive dashboard reporting- Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment- Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.- Maintain regular check-ins with Sales s and others who contribute to opportunity development to determine how sales opportunities are tracking against the plan and identify any problems for internal review and problem solving- Managing and maintaining sales data in excel and later in CRMSkills:- 7-10 years of work experience in a similar role- Proficiency in creating reports and managing dashboards- Bachelors/PG degree required; technical or business-related field preferred- Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact.

Keyskills :
customer servicebpo salesbpo operations

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