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Job Location | Kochi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Sales / BD |
EmploymentType | Full-time |
BPO Services US MEDICAL SUPPORT (VOICE OUTBOUND US PROCESS) Work directly with customers via telephone to describe products and/ or services in order to persuade potential and current customers to purchase new products and/ or services.US MEDICAL SUPPORT (VOICE OUTBOUND US PROCESS) - Aabasoft Technologies Pvt. Ltd. US MEDICAL SUPPORT (VOICE OUTBOUND US PROCESS) Educates customers on product offerings and services to improve their on- line presence and explains pricing and answers questions from customers building value in the customer relationship. Follows up with customer via telephone following initial sales contact. Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product. Consistently meets departmental sales goals. Continued product education to better service customer calls Maintains accurate daily record of sales in sales tracker. Excellent communication skill with fluency in English.Ready to work in night shifts.Ready to relocate.Work Location: Infopark - KochiCab Facility Available.One or more years experience of Telesales in a high volume fast, paced environment Strong customer service and telesales skills Good organizational skills and the ability to multi- task and prioritize in a high- volume, fast paced environment Ability to manage sensitive and critical client information Excellent verbal and written communication skills Problem solving and decision making skills Superior closing skills Graduates or above/ Freshers or experienced.,
Keyskills :
problem solvingcustomer serviceproduct offeringscommunication skillswritten communicationbpocabsalesmedicaloutboundeducationtelesalescommunicationProblem AnalysisOperation MonitingDecisionMakingPlannin