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Administration Cloud Services Operations

2.00 to 4.00 Years   Kolkata   12 Apr, 2021
Accenture
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com Accenture | Let there be change We embrace change to create 360-degree value www.accenture.com

  • Project Role :Cloud Services Operations
  • Project Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
  • Management Level :11
  • Work Experience :2.5-4 years
  • Work location :Kolkata
  • Must Have Skills :Microsoft Windows Server Administration
  • Good To Have Skills :No Technology Specialization
  • Job Requirements :
      • Key Responsibilities : 1, To manage and Maintain Client VMWare infrastructure, Datacenter operation 2, Prepare and Perform daily infra health checks and report any issues 3, Maintain Server Security with updated AV definitions and Monthly Patching 4, Co-ordinate with Vendors for any Hardware or OS related issue 5, Follow ITIL process for management of Incident, Service Requests, Change and Problems 6, Involve and represent technically during a Major incident P2/P1 7, Able to communicate with cross towers
      • Technical Experience : 1, Sound knowledge Hands-on Experience in VMware/Hyper-V/Citrix/RDS/WINDOWS v60, v70, v75 Installation, Configuration and upgradation administration on Windows and Windows environments 2, Excellent knowledge on DRS, vMotion, SV motion, Storage Concepts, File structure, VMFS 50, 60 3, Understanding of Disaster Recovery solution like SRM, Zerto etc 4, Should aware of system monitoring tools like Splunk, VMWare vROPS or any similar tools 5, Should have handled Server Hardwares like DELL, HP, IBM
      • Professional Attributes : 1, Hands on delivery in a client facing environment Preferably for Global Client Management 2, Good communication skill both written and verbal with exceptional attention to detail, documentation, and organizational skills required 3, Must aware of ITIL Process and its lifecycle
      • Educational Qualification : 1, 15 Years full time education
    • Additional Information : 1, P2V, V2V and P2P migrations using VMware Converter 2, Basic understanding of Citrix VDI and RDS
,

Keyskills :
data centeritil processwindows serverserver securityservice deliverymonitoring toolssystem monitoringcorporate liaisonvmware infrastructurep2pvdisrm

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