Area Operations Manager - Kolkata

6.00 to 11.00 Years Kolkata 05 Oct, 2021

Job Location	Kolkata
Education	Not Mentioned
Salary	Not Disclosed
Industry	NBFC ( Non Banking Financial Services )
Functional Area	Back Office Operations,Operations Management / Process Analysis
EmploymentType	Full-time

Job Description

Position: Area Operations ManagerLocation: DelhiReporting to: Zonal Operations Manager / Head - Branch OperationsJobResponsibilities:

DRE Banking - within TAT
Mapping & Reconciliation
Updation of receipts in systems - within TAT
Relationship Management with Bankers & Service Providers
Cash - acceptance, Custody & Control
Compliance - Processes & Procedure
Team Management (Outsourced staff, Leaves, Shifting etc)
Timely Disbursement - Maintaining TAT
Process / Procedure - Development & Compliance
Preparations of MIS & publishing the same

Key Performance Indicators:

Productivity - Operational Cost
Operational Risk - Financial Loss / Compensation payments
External Customer - Query Resolutions / TAT & Quality of resolutions
Process Compliance & Process Improvements - BPMS Implementations
HR Training / Learning matrix - Team LMS Achievements
Managing branches & Teams
Maintain Quality
Analysis Quality
Analysis of MIS and tracking of activities

Qualifications: Graduations & AboveExperience: 6 - 7yrs

Keyskills :
team managementrelationship managementmappingcompliancebankingbranch operationsdrereconciliations

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Area Operations Manager - Kolkata

Job Description

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