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Associate - Order Management

3.00 to 7.00 Years   Kolkata   23 Jan, 2023
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaCustomer Service (International)Sales / BD
EmploymentTypeFull-time

Job Description

    Roles & Responsibilities: End-to-End customer order management execution, from receiving customer purchase order in Logistics to invoice received by customer. Order Management. Receives & validates customer purchase order; enters & schedules sales order; confirms customer purchase order. Procurement and Inventory Management. Receives approved purchase request & info about selected supplier; creates & sends purchase order to supplier; receives, checks, enters confirmation from supplier; receives, checks, enters shipment notification from supplier; receives supplier delivery (GR). Distribution (Delivery Management). Manages shipping, transportation, export control & customs. Receives & checks customer invoice trigger reached; validates invoice preconditions; create, print & send customer invoice; create accounting document. Runs implemented automation solutions. Creates and delivers reports. Solves queries Qualifications: UG / GRAD / OTHERS Always puts customer first . Works across boundaries. Knowledge of End-to-End Supply Chain. General product knowledge (for delivery process). Knowledge of Customer Order Management processes. Import & Export procedures (foreign trade) knowledge. Automation solutions knowledge and usage capabilities. Good domain knowledge- Order to Invoice. Good command of English & Language. Good analytical & synthesis skills. Rigorous and accurate working style. Good Customer relationship capacity. Excellent written and verbal communication skills, building relationships. Customer relations management / order management / supply chain / logistics. Basic working knowledge and understanding of Enterprise Resource Planning system .,

Keyskills :
enterprise resource planningsales ordersupply chainpurchase orderorder managementresource planningproduct knowledge

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