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Cluster Branch Manager

1.00 to 6.00 Years   Kolkata   14 Apr, 2022
INNOVSOURCE SERVICES PRIVATE LIMITED
Job LocationKolkata
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryRetail
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Client: Well known Retail BrandDesignation: Cluster HeadExperience: 2+ YearsCTC: Max 25,000 PMQualification: Graduation/MBALocation: Kolkata & BhubaneshwarKey Result Areas1. Top-line & bottom line objectives through direct selling of appliances, annual maintenance contracts (AMCs), accessories, etc to consumers through sales force2. Recruitment, training & development and productivity improvement of Sales executives3. Maintain hygiene factors and control customer escalations4. Brand building through CRM initiativesJob DescriptionThe incumbent would be responsible for managing profitable direct sales operations in one or more cities in a State through a team of outsourced direct sales staffThe incumbent would also be responsible for the following
    • Developing, implementing and reviewing processes & initiatives to sell all Godrej appliances, AMCs & accessories though door-to-door channel
    • Constantly reviewing category-wise performance, gathering feedback from the field, understanding bottlenecks and taking corrective and preventive actions
    • Supervising day-to-day activities of sales camps
    • Facilitating regular product-based & soft skills training of the Sales executives
    • Introducing incentive schemes for executives aimed at driving a profitable category mix
    • Ensuring smooth flow of information between the organization and executives for a brand-salient customer interface
    • Coordinating with other departments like commercial, sales & service for day-to-day operational requirements including collections, stocks, product deliveries, etc
    • Ensuring customer grievances coming up on the field are resolved within reasonable time frames & requisite information on Godrej service infrastructure provided to existing customers
    Key SkillsMultitasking skillsCommunication skillsAnalytical skillsPlanning skillsLeadership skillsIf interested, please share your updated cv to hidden_emailRegardsAnkita DoshiSourcing Executive at Innovsource

Keyskills :
branch sales officerrelationship sales officer

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