Customer Care Executive

1.00 to 3.00 Years Kolkata 03 Nov, 2021

Job Location	Kolkata
Education	Not Mentioned
Salary	Rs 1.0 - 2.0 Lakh/Yr
Industry	Leather
Functional Area	Back Office Operations
EmploymentType	Full-time

Job Description

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Customer Support Executive Responsibilities:

Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.

Regards,Manisha***********************@gmail.comSQUARE 1 CONSULTING SERVICES

Keyskills :
trainingconsultingmbticustomer relationscareer developmentcustomer supportmonitoringbillingtraining deliveryplanninglearning managementcustomer servicesalescustomer complaintsnew hire orientationsinsurancehiringtraining needs analysisbeh

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Customer Care Executive

Job Description

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