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Drug & Safety Reporting/Pharma Regulatory Role

14.00 to 23.00 Years   Kolkata   03 Apr, 2022
FirstCall HResource Pvt Ltd
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    Lifesciences operations, medical devices,PV Operations/Pharmacovigilance Operations/Drug & Safety Reporting/Job Opening for Pharma covigilance Operation, Drug & Safety reporting, profile.Location KolkataEtmf, Clinical operations, pharma, lifescience domainBPO exp current or previous is mandatory.Good Team Management is required.Below is detailed JDPrincipal Responsibilities:- Independently manage PV account including multiple LOBs, ~100+ FTE- Manage service levels for LOB and take steps for continuous improvement. - Ensure compliance to SOW, MSA- Prepare review decks and front end weekly/monthly/quarterly reviews- Meet revenue and margin targets - Lead project management for new business ramp and other new initiatives, as needed.- Conduct weekly internal reviews with DRs and drive outlier management within the process- Team member appraisal for DRs and ensure adherence for the team- Capacity planning in coordination with WFM- Manage other delivery related activities- Ensure high CSAT for the LOB- Drive business value for customer & continuous process improvement initiatives- Participate in interviewing process for external interviews, IPPs and IJPs- Act as a compliance/risk champion for the process and lead CMMI initiatives- Work with multiple functions, i.e. Finance, Corporate Logistics, Manufacturing, Supply Chain, etc to meet Customer needs with a focus on business process improvement and customer relations- As part of a customer team, help to marry business capabilities, processes and objectives to the customers- requirements on a global scale. - Work with multiple functions, i.e. Finance, Corporate Logistics, Manufacturing, Supply Chain, etc to meet customer needs with a focus on business process improvement and customer relations - Staff Motivation, Performance appraisal of team members and counseling for performance and capability building in conformance with goals - Responsible for managing attendance, performance improvement plan and incentives for the team - Track and analyze the top defects of the team to identify the training needs for the team - Ensure attrition targets are met, people management, growth, retention, regular skip meetings- Drive adherence to company policies and floor policy- Ensure audit readiness for the account at all timesCritical Skills Required:- Registered Pharmacist, M. Pharma/B. Pharma Preferred, Life Sciences academics is a must- 14+ Years of industry exposure specially in the field of Healthcare & Life Sciences, such as PV, Clinical Trials, Medical writing, virtual Pharma, Pharma regulatory affairs etc.- Exposure to Pharmacovigilance is preferred- Knowledge of computer i.e. MS - Office and on-line tools- Excellent Communication Skills (Verbal & Written)- Strong interpersonal & influence management skills- Ability to work & communicate with people across organizational units- Ability to think strategically & translate strategy into action plans- Strong analytical skills with an ability to solve a problem with a win-win negotiation approach- Ability to lead people on large, multi-functional efforts, 100+ FTE- s- Decision making skills- Strong Team building skills- Leading by Example and ability to handle stressful situations- Knowledge of Client and end user requirement- Excellent in review management, both internal and external stakeholder management,

Keyskills :
business process improvementstrong analytical skillsfront endlife sciencesnew businesssupply chain

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