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Enterprise Network Operations Application Tech Support Practitioner

2.00 to 4.00 Years   Kolkata   09 May, 2022
Accenture
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaService / Installation / Repair
EmploymentTypeFull-time

Job Description

    • Project Role : Application Tech Support Practitioner
    • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
    • Management Level : 11
    • Work Experience : 2.5-4 years
    • Work Location : Kolkata
    • Must Have Skills :Enterprise Network Operations
    • Good To Have Skills :Network Infrastructure
    • Job Requirements :
        • Key Responsibilities : -Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the -Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings
        • Technical Experience : -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper -SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting
        • Professional Attributes : -Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team -Work independently with minimal assi
        • Educational Qualification : -Any Degree or 3 Year Diploma
      • Additional Information : -Certification on Cloud Technology would be added advantage
    ,

Keyskills :
network architecturevpn configurationinterpersonal skillsprofessional servicesiso 20000communication skillsnetwork support

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