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Head - Sales - FinTech

10.00 to 12.00 Years   Kolkata   20 Mar, 2023
Talencia Consulting LLP
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaSBU Head / CEO / Director
EmploymentTypeFull-time

Job Description

    - Head and manage the entire Sales vertical of business including Digital Sales Acquisition, B2C, DRA, Alliances, DIY Service team, Dealer & Client Referral Team. Own complete P&L of the vertical and formulate a data-driven strategy for growth of the business- Achieve business numbers in terms of accounts, margin, cost of acquisition, lead conversion etc. for entire business. End to end ownership of team level targets and cost budgets - Design the inside sales strategy, set business goals drive execution to achieve these goals for your teams- Ensure call quality standards are met and the achieve the desired quality scores based on intensive and structured training interventions and assessments- Ensure manpower budgets are filled within the defined TAT through employee referrals and HR interventions- Create a motivated work place environment and ensure high levels of employee engagement to achieve higher vintage of employees - Design structured on boarding processes and handholding for new employees to achieve productivity targets and to keep attrition and PEP within the stipulated levels- Work closely with cross-functional vertical leaders in the formulation and execution of sales strategy, identify areas of improvement and implement effective solutions- Work closely with Marketing Team to manage the desired lead flows- Process improvement initiatives:- Undertake process improvement initiatives / projects to improve the efficiency and productivity in the areas of first call TAT, Lead conversion, customer referrals, STP conversions, KYC documentation, etc. - Work closely with training and quality team to improve call quality standards- Take product ownership through the entire development cycle, from concept, design and development, through to launch and achieving business impact- Ability to take initiative and address something hands-on, you persevere when others give up.,

Keyskills :
process improvement initiativesinside salescall qualitydigital salessales strategyquality standardsemployee engagementkycstpdrab2ctatsetpepsalesdesign

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