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Hire Candidate for Cluster Manager

3.00 to 4.00 Years   Kolkata   17 May, 2022
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    * Duties and Responsibilities - To achieve collection targets of the area assigned ensuring meeting PI Targets meeting the Target on Cost of Collections. Higher Cash collection Normalization will be key performance metrics Control B1 & B2 bucket flow cases and focus on non-starters. Ensuring documented feedback portfolio review Ensuring legal guidelines are complied with while repossessing of products Ensuring audit queries are complied with. Ensuring adequate Feet on Street (collectors availability as per Capacity model and targets from HO. Availability area-wise / bucket-wise / segment-wise. Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs monitoring performance against set parameters and Weekly review with the collection executives. Ensuring background and reference check of agencies / DCTs being appointed. Constant evaluation of DCTs and agencies. Identify and manage training needs for the CEs. Support collection officers in legal / police issues. Timely hiring of on roll employees RO ACM CM and RCM. Delivering AOP targets., * 12 years , minimum 8 years in Collections. Minimum 3-4 years of Credit Cards product background required. Required Qualifications and Experience People Management skills. Demonstrated success & achievement orientation. Excellent communication skills. Negotiation Skills

Keyskills :
retailsalescash collectionpeople managementbusiness developmentmarketingtraining needs

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