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Key Account Manager

5.00 to 7.00 Years   Kolkata   06 May, 2023
Cepheid India Pvt Ltd
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaMarketing / Communication
EmploymentTypeFull-time

Job Description

    • Drive sales growth in the assigned territories, profitability and Customer experiences for existing and potential customers. Implement business strategies to achieve agreed business outcomes.
    • To deliver a better health outcome for Customers and patients.
    • Identify both opportunities & business at risk Attend regular business reviews and provide inputs for improving both short & long-term strategies & action plans in the assigned territories.
    • Competitor activity reporting.
    Sales and Customer Satisfaction
    • Direct sales activities within nominated range of Accounts.
    • Direct detailed Account analysis and customer, profiling, resulting in accurate and effective Account information maintained by the sales team.
    • Converting enquiries into orders.
    • Ensure the right funnel is prepared and the prospect is met at the right frequency.
    • Maintain and review proper Sales funnel in SFDC daily.
    • Successfully drive the assay maximization strategies working closely with Field application specialists.
    • Identify and direct action on tender opportunities through liaison & cooperation with Business Manager, Finance & Legal teams.
    • Achieve high levels of customer satisfaction through management of relationships, product support and service.
    • Build relationships and develop loyalty with senior customers and decision-makers.
    Internal Business Processes and People
    • Deliver business processes including developing Sales plans of the assigned territories and Sales forecasting.
    • Actively keep others informed to support effective decision making and actions across the organization.
    • Develop strong teamwork, cooperation and loyalty to the organization, through effective Teamwork.
    • Use every opportunity to institutionalize the principles of effective teamwork within the company.
    • Ensure the engagement in the team is high and positive in the assigned territory.
    TRAINING RESPONSIBILITIES:
    • Complete all assigned and required training satisfactorily and on time
    Experience, Education and skills required
    • Overall, 5-7 years of experience in the healthcare segments like Hospitals and clinical laboratory market, experience in Molecular diagnostics would be added advantage.
    • Strong track record of selling concept based premium products in the healthcare segment.
    • Expertise in demand generation and multi-department hospital and lab sales.
    • Good oral and written communication skills.
    • Graduate in Science, preferably with MBA.
    • Skilled in MS Word, PowerPoint and Excel applications.
    Qualities / Competencies
    • Analytical thinking.
    • Value Selling
    • Customer focus
    • Decision making and negotiation skills.
    • Relationship building.
    • Team player.
    • KOL Management.
    • Organise activity.
    Other requirements
    • Willing to travel as per business needs.
    ,

Keyskills :
sales growthdirect actiondemand generationproduct supportregional sales

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