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Lead Customer Care Engineer

3.00 to 0.00 Years   Kolkata   12 Oct, 2021
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryPharma / Biotech
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $35 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 90,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.Job responsibilitiesTo service Trace Elemental products like AAS, ICP and ICPMS including installation, training , validation support , remote , on site diagnostics and repair services , preventive maintenance etc.To achieve assigned revenue AOP, all KPI parameters etc. accurately documentation field service activities including installation report etc. and timely submission of all documents.Ability to travel extensively throughout the assigned territory as & when require. Submit all activity reports & business expenses reports on timely basis.Compliance with organization policies.Requirement:Minimum 3 years of experience into AAS, ICP and ICPMS (ICP experience mandatory)Should have worked on installation, training , validation support , remote , on site diagnostics and repair services , preventive maintenance etc.Good communication skills.,

Keyskills :
technical supportbasiccalibrationcontrollersdemoon sitelife sciencesfield servicepreventive maintenance

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