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Microsoft Windows Desktop Management Application Support Engineer

4.00 to 9.00 Years   Kolkata   04 May, 2022
Accenture
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareHardware / Telecom Equipment Design
EmploymentTypeFull-time

Job Description

    About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com Accenture | Let there be change We embrace change to create 360-degree value www.accenture.com
    • Project Role :Application Support Engineer
    • Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
    • Management Level :10
    • Work Experience :4-6 years
    • Work location :Kolkata
    • Must Have Skills :
    • Good To Have Skills :
    • Job Requirements :
        • Key Responsibilities : 1 - Taking ownership of customer issues reported solving their problems through by providing resolution 2 - Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues 3 - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
        • Technical Experience : 1-Installation configuration of various applications 2-Installation configuration of Operating system with various methods like WDS, GHOST, Bootable PD etc 3-Engineer ensure proper logging of all issues 4-Document technical issues in the knowledge database 5-Should possess ability to learn work on changing emerging technologies Certification in new technologies like Azure, AWS will be added advantage 6-Keep track of users system issues until resolved by adhering to the SLA
        • Professional Attributes : 1 - Good technical skills should possess with current technology 2 - Good communication skills both written verbal 3 - Should be a Tech-Savviness 4 - Flexible to work in all shift under pressure situations 5 - Good analytical skill
      • Educational Qualification : Diploma/BE in computer technology Should be completed 15 years full time education Additional Inform
    ,

Keyskills :
sqlunixlinuxsql servertroubleshootingtechnical skillscomputer technologycommunication skillssoftware engineeringprofessional servicesemerging technologiesawswdscloudazureghostvisit

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