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Network Support Specialist-L2

7.00 to 10.00 Years   Kolkata   21 Jan, 2021
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • As Network Support Specialist, you will be placed at customer location (Jamshedpur-Jharkhand) and will have to demonstrate expertise in one or more networking technology domain areas while being placed at customer location.
  • Technical Specialists in this Job Role are expected to work on Networking products or solutions based on any vendor hardware /vendor operating system software ( i.e., Vendor agnostic) with little or minimum support from superiors .E.g. include: Skills on Routers/Switches/ Load balancer. Typical examples of the other deliverables would be of deploying , managing and implementing networking solutions to address client business requirements.
Responsibilities:
  • Experience in managed network infrastructure domain
  • Handling network BAU issues on a day to day basis
  • Setting up the Network infra for any client by understanding the deliverables and requirements.
  • Proficient in network monitoring of the switches /Routers etc. through Monitoring tools (Solarwinds / CA Spectrum/ Summit etc etc)
  • Contribution in providing quick and logical solutions for critical problems impacting customer network
  • Design and implement new solutions and improve resilience of the current environment
  • Able to confidently interact with customers/End users via email and phone for understanding their business requirement
  • Improving network performance and availability through innovative solutions via automation.
Required Technical and Professional Expertise
  • A minimum of 7+ years of experience in IT infrastructure Domain
  • Experience in configuring and managing Datacentre Cisco Nexus Switches (5K,7K , 9k )
  • Configuring and managing firewalls (Cisco ASA /or Juniper SRX / Fortinet )
  • Demonstrable experience in Routing and switching concept ( Cisco / Juniper Platform)
  • Working knowledge in Load balancers technology (Any OEM Citrix / Radware /F5).
  • Configure and support the network components such as Firewalls, Routers, Switches ,Security.
  • Proficiency in Network Documentation using Visio Tools, MS-Power Point
  • Ability to produce RCA of Severity incidents impacting network with minimum support from Superiors/Seniors within team
  • Minimum CCNA Certified and understanding of ITIL Process.
  • Ability to work in team and in shifts as required
Preferred Technical and Professional Expertise
  • Having completed CCNP/CCIE/JNCIE lab certification
  • Working knowledge of VMware NSX-SDN Solutions
  • Working Knowledge or exposure of Cisco SD-WAN setup ( Viptela or Merkai )
  • Experience of working on Citrix NetScaler ADC products
  • Having Datacentre environment operations experience would be preferred
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Keyskills :
networkinglanswitchesdnsprotocolscisco nexusnetwork supportglobal deliverysystem softwareaudio masteringsupport servicesstatements of work sow

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