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Outlet Server

5.00 to 10.00 Years   Kolkata   06 Oct, 2022
M/S CHAUHAN CRANE SERVICE
Job LocationKolkata
EducationNot Mentioned
SalaryRs 5 - 12 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaF&B ServiceSales / BD
EmploymentTypeFull-time

Job Description

    Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.Outlet Server duties and responsibilitiesProvide excellent customer servicesGreet customers and present menus Make suggestions based on their preferencesTake and serve food/drinks ordersUp-sell when appropriateArrange table settingsKeep tables clean and tidy at all timesDeliver checks and collect payments Cooperate and communicate with all serving and kitchen staffAdhere to all relevant health department rules/regulations and all customer service guidelinesGeneral RequirementsMust be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Attend all hotel required meetings and trainings.Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.Must be able to cross-train in other hotel related areas.Must be able to maintain confidentiality of information.Must be able to show initiative, including anticipating guest or operational needs.Perform other duties as requested by management.Maintain a friendly and warm demeanor at all times.

Keyskills :
customer retentionfood safetyrestaurant customer servicecustomer service deliveryretail salescommunication skillscustomer satisfactiontime managementattendant activities

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