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Process Expert / Sr. Process Expert -FinOps

2.00 to 4.00 Years   Kolkata   28 Apr, 2021
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryLogistics / Courier / Transportation
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

The position requires ensuring proper and timely Order Management, Modifications and error handling. Require the person to ensure Customer Billing Invoicing is done timely and accurately. This position requires constant coordination with Operations and other Finance Team and hence the candidate needs to be good in verbal as well as written communication skills.Show More We offerAs an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.Show More Key responsibilitiesService Delivery : Ensure timely and qualitative creation of Sales & Purchase orders. Ensure timely and qualitative Customer Invoicing. Ensure all Contract & Prices are in place & timely updated. Understand the business model of the correlation SO & PO, ensuring timely recognition of the Revenue & Cost. Identify & apply corrective actions on system interface & conduct necessary reconciliations. Maintain Volume trackers and adhere sustain established control mechanisms. Meet Adhoc customer requirements exceptions and ensure that the requirements are fulfilled with a sense of urgency. Ensure Standard Operating Procedures (SOP) and SLAs are prepared and maintained for all processes handled in the GSC and necessary amendments are done. Take ownership in building & maintaining Visual management Systems as per Process Excellence standards. Take ownership, track and monitor and achieve KPIs related to the process. Implement Kaizens, Cost Saving Value Addition Projects / Agile Missions identified. Ensure best practice is shared within teams in the GSC. Have monthly one to one discussions with supervisor on performance review and development. Stakeholder communication: Participate and take necessary call discussions with Business Partners along with supervisor. Timely & professional interaction with Business Partners Stakeholders Interact & Co-ordinate with other teams within GSC to achieve the business & organisational goals Others: Adherence to shift scheduling, leave planning, over time, back-up planning and comply with staff policies. Ensure that all major risks are identified, documented and appropriately dealt with. Actively participate in relevant business contingency testing. Support other GSC s during contingency procedures. Strict adherence to APM-M Group culture, values and reputation and ensure compliance with APM-M Group and CB policies. Ready to work in Rotational Shift Knowledge of SAP OTC and RTP module. Show More We are looking forEducation: UG - B.B.A - Management, B.Com CommercePG - M.Com - Commerce, MBA / PGDM - Any Specialization Relevant Experience: 2 - 4 years of experience in Finance & Accounting Procurement. Business Understanding: Good knowledge of Finance and Accounting,Procurement, Shipping & Logistics added advantage Technical Knowledge : MS Office, ERP knowledge Behavioural Skills: Customer focus, Self-Motivated, Drive for resultsShow More,

Keyskills :
service deliveryvisual management systemsvisual managementorder managementshippingcost savingcustomer servicestandard operating proceduresdocumentationdeliverymanagement systemsprocess excellencesla

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