SAP Software Maintenance Engineer

Job Description

SAP Software Maintenance EngineerPosting Location : Location US-RemotePosting date 4 days ago(10/21/2022 12:22 PM)Job ID 95558Workday ID R-024527 About the job The Red Hat SAP Enhanced Support team is looking for an experienced, enterprise-level SAP Software Maintenance Engineer to join us in North America. In this role, you will be critical to the success of Red Hat cloud technologies by serving as a technical expert for supporting solutions with SAP software running in public clouds. You will regularly collaborate with engineers and customer success colleagues from Red Hat, SAP, and technology partners. You ll help to support and create solutions that allow enterprise IT customers to more easily install SAP on the Red Hat Linux Platform (RHEL). Red Hat has offices across the U.S. and in Canada and well-qualified, home-based engineers will be considered to work remotely. What you will do
• Work with Red Hat partners and cloud providers to create joint solutions based on Red Hat Enterprise Linux (RHEL) and Red Hat OpenShift Container Platform
• Test joint solutions with our partners and cloud providers preparing drafts for documentation
• Provide technical support to Red Hat enterprise customers customers by responding to incoming calls, chat, and web-based inquiries
• Partner closely with colleagues from Red Hat Sales to assist their understanding of the companys joint offerings with cloud providers
• Regularly communicate and collaborate with Red Hat engineers who are onsite at SAP in Germany
• Contribute internally to the Red Hat knowledge management system, share best practices with team members, and commit to internal projects and initiatives
• Troubleshoot and solve complex technical issues and drive issue escalation with Red Hat, cloud providers, partners, and customer teams
What you will bring
• 3+ years of experience with Linux operating system installation, configuration, upgrade, and maintenance and a good understanding of Linux command line tools
• Practical experience with cloud providers like Amazon Web Services, Microsoft Azure, Google, and Alibaba
• Experience installing SAP products, including SAP HANA, SAP NetWeaver, S/4HANA, etc.
• Software development background, including experience writing patches and with scripting languages like Bash, Perl, or Python
• Troubleshooting and debugging skills; passion for problem-solving and investigation
• Ability to work with minimal supervision with a globally-distributed team of engineers
Interested in this job ApplyApplyShareSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeedAbout Red HatRed Hat is the world s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.Benefits
• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.Diversity, Equity & Inclusion at Red HatRed Hat s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.Read our complete Statement of Commitment to Diversity, Equity, and InclusionCOVID-19 Community StandardsBeing a Red Hatter means caring for one another and taking steps to protect our colleagues, customers, partners, and communities, even as personal risk tolerances and country regulations vary.Red Hat continues to support vaccination against COVID-19 as one of the best steps we can take to contribute toward ending the pandemic and to keeping one another, our customers and partners, and our communities safe. Globally, our approach is to comply with vaccination or testing requirements in countries with them.Read Our COVID-19 Community StandardsEqual Opportunity Policy (EEO)Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.Visit the Equal Opportunity Employment PosterVisit the Pay Transparency and Nondiscrimination ProvisionRed Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.,

Keyskills :
windowstechnical supportamazon web serviceslinuxsap hanaoperating system installation