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Service Desk Associate (PAN India)wfh apply now

0.00 to 1.00 Years   Kolkata   13 Jul, 2021
Job LocationKolkata
EducationNot Mentioned
SalaryRs 2.0 Lakh/Yr
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Hiring freshers for Service Desk AssociateRoles and Responsibilities:

  • Basic Computer knowledge to troubleshoot desktop, laptop and
answering support queries via phone, email, Chat and Web.
  • Managing Data and implementing changes, providing employees/Clients
with guidance in handling difficult or complex problems or in resolvingcomplaints.
  • Responding in a timely manner to service issues, request, and take care
of the complete operations.
  • Troubleshoot system and network problems, diagnosing and solving
hardware or software faults.Qualification:Any Degree (Excluding BE/ Btech, MBA, Mtech, Msc, Mcom)only 2019/2020 Freshers can applyDesired Candidate Profile:
  • Excellent communication and written skills.
  • Willing to work in Rotational shifts.
  • Willing to Relocate.
5 days working/ 2 rotational off1.8 LPALocation: Pune, Hyderabad, BangloreAs if now Work from Home.Perks and Benefits:Salary best in industry.fixed salary+ allowances5 Days workingNote:- people can apply from Pan India,

Keyskills :
communicationincident managementservice improvementlaptopitilsoftwareca service catalogactive directorymailbasictroubleshootingemailcmdbpanservice deskchatservice desk managementdiagnosisservice lifecycle managementdesktop

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