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Technical Application Support Specialist - IVD Product

2.00 to 5.00 Years   Kolkata   26 Feb, 2021
Sapwood Ventures Pvt Ltd
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryEnvironment / Waste Management
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Roles and Responsibilities

  • Create Training Materials, Processes & System of IVD instrument
  • Provide training to Customer
  • Respond Customer inquiries & Compliant regarding the product
  • Troubleshooting the products on Customer Issues & resolve on time
  • Provide feedback on technical accuracy & Customer impact on the products
  • Collaborate with other Functional teams
Desired Candidate Profile
  • 2+ years of experience in IVD Technical Application support
  • Strong Knowledge on IVD instrument application
  • Good Team Player
  • Ability to resolve issues on time
,

Keyskills :
crmcustomer relationsmarketingsalesforcedatabase administrationtrainingmaterialsTraining DeliveryCareer DevelopmentTraining Needs AnalysisADDIENew Hire OrientationsHiringLearning ManagementMBTIPerformance ConsultingAlloysMetallographyThe

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