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Urgent Hiring For Australian Voice Process!

1.00 to 5.00 Years   Kolkata   03 Feb, 2021
Job LocationKolkata
EducationNot Mentioned
SalaryRs 1.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

Job Location: KolkataJob Role: Team Member (Voice)Requirements:

  • Excellent Communication Skills (verbal)
  • Willingness to work in rotational and night shifts
  • Graduates with maximum 4 years of experience
  • Undergraduates with minimum 18 months of experience
Responsibility:
  • Handle all inbound calls as per the standard operating procedures
  • Resolution of incidents or Service request based on the available knowledge base
  • Update customer on the required information sought over call / email
  • Ensure the KPI and SLA targets are met
To know more or apply, forward your resume at neha.baid@orionedutech.in ,

Keyskills :
slaknowledge basegxpresumecommunication skillschange controlabbreviated new drug applicationaseptic processingstandard operating procedurescleaning validationdeviationsworkforce managementcommunicationemaildissolutionkpitrackwiseinbound c

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