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Phone manager- csc

1.00 to 6.00 Years   Lucknow   08 Feb, 2023
Job LocationLucknow
EducationNot Mentioned
SalaryNot Disclosed
IndustryInsurance
Functional AreaSales / BDPre-Sales
EmploymentTypeFull-time

Job Description

    We are hiring for the role of phone manager for a leading life insurance company,Candidates with language proficiency as per below mentioned criteriaCTC- 3.25 +INCLocation- Hyderabad(Telugu with Kannada, Malayalam, Tamil,Bengali )Lucknow- (Hindi+English)Mumbai- (Gujarati+Marathi+Hindi+English)Mumbai- , Job DescriptionCOMPETENCIES Insurance / Inside Sales / Tell Calling sales & targets modelBionic Phone Manager has the responsibility of driving sales in tandem with the BDM and achieving sales targets together from assigned bank branches. Below are broad expectations from this role:Target AchievementDrive sales and achieve business targets in tandem with the BDM through closure of generated leads from assigned bank branches.Selling company products inline to customer expectations.Achieve business targets & resolve service issues in branch.Relationship ManagementPhone Manager has to ensure thorough follow up and closure of leads generated by the mapped BDM from the assigned bank branches.Place dispositions against all leads and submit application for all closed leads into system for further processing.Phone Manager will be responsible to resolve instant service issues in assigned branches.Provide complete policy details to the customer over call along with product literature wherever needed, follow up and close the leads.Submission & closure of CFR and ANI in system.Engage customers through discussions with the purpose of apprising them about company products / offerings, understand their issues/ concerns about insurance (if any) and close the lead.Ensure that all service requirements are met, medicals facilitated in a timely manner, and customers are satisfied with the products.Phone Manager needs to engage and build a good rapport with the BDM/ Floor Manager/ Field Sales.Meet quantitative and qualitative targets on monthly basis.Maintain call quality standards as mentioned in the KPIs.WORK EXPERIENCE: Insurance / Inside Sales / Tell Calling sales & targets modelCOMPETENCIES :Basic computer knowledge/technological skills.Good verbal and written communication skillsAbility to build rapport with people and be a good listenerAbility to provide information clearly and effectivelySound knowledge of telephone etiquetteA go-getter with a penchant for sales & target-based incentives.Interested candidates can share their resumes at hidden_email or contact hidden_mobile

Keyskills :
tele salestelesalesphone manager

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