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| Job Location | Mohali |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Network / System Administration |
| EmploymentType | Full-time |
Posted on -September 24, 2019Hiring for IT System Engineer for an MNC company in Mohali locationDesignation: IT System EngineerExperience: 5 Yr to 7 YearsSalary: 5-6 LPA (can be negotiable)Qualification: Any Graduate/ Post GraduateGender: Male/ Female both can preferable.Location: MohaliSPECIFIC RESPONSIBILITIES Serve as a primary owner for server issues and alerts that would get triggered by the ManagedMachines or internal servers Work with customers to design and validate new technology solutions to align with theirbusiness needs Perform alerts verification and then proceed with systems troubleshooting and managementand close the Tickets within defined SLA as per Process Provide thorough research on Customer-facing issues Update internal knowledge base of new support solutions as required Proactively communicate with customers on their infrastructure management Act as a point of escalation for customer issues Responsible for onboarding/deployment task/activities for new / existing customerREQUIREMENTS/QUALIFICATIONS Provide excellent customer service and act as a true client advocate Minimum work experience of 5 years At least 5+ Years Relevant Server Support Experience College Degree in a technical discipline Must have full understanding and experience maintaining, managing and monitoring remoteservers running Windows OS Demonstrate honesty, integrity, fairness and respect with excellent interpersonal skills Professional attitude, presentation, demeanor Good English communication skills, both written and verbal Can listen to and understand other points of view, issues, concerns and respond appropriatelyProficient Knowledge in Managing and administration of Windows Server and knowledge of belowmentioned skills Linux Networking (LAN/WAN) experience, with knowledge of switching and routing technologiesWindows Shell Scripting SQL Server Administration Virtualization & cloud computing experience Understanding of firewalling & security principles & technologies Ability to quickly and efficiently address Servers errors and alerts.,
Keyskills :
troubleshootingcustomer relationsjavasqlnetworkingsql serverwindows serverserver supportknowledge basecloud computingcustomer serviceLANWAN