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Job Location | Mohali |
Education | Not Mentioned |
Salary | Rs 1.0 - 1.5 Lakh/Yr |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
EmploymentType | Full-time |
Full Job DescriptionResponsible for making outbound calls and regular follow-up on leads assigned.Build a strong relationship /Trust with customers by understanding the customer requirements and suggesting the right product service to customers.Address all the issues/grievances of customers and provide the right customer experience.Inbound @ outbound voice and web- based process for a comprehensive customer base.Answer calls and asses customers needs/inquires and handle /route accordingly.Voice interaction with Australian clientsRequirments:-Excellent Knowledge of the English languageGood knowledge of computerAbility to switch communication stylesTelephone skills Full Job DescriptionResponsible for making outbound calls and regular follow-up on leads assigned.Build a strong relationship /Trust with customers by understanding the customer requirements and suggesting the right product service to customers.Address all the issues/grievances of customers and provide the right customer experience.Inbound @ outbound voice and web- based process for a comprehensive customer base.Answer calls and asses customers needs/inquires and handle /route accordingly.Voice interaction with Australian clientsRequirments:-Excellent Knowledge of the English languageGood knowledge of computerAbility to switch communication stylesTelephone skills