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Analyst OB Operations

5.00 to 10.00 Years   Mumbai City   26 Oct, 2022
Standard Chartered Bank Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

    Leads a team of Operations Officers (including recruiting, motivating and coaching employees to deliver goals) .Strong individual engagement with team members . Effective delegation capabilities which ensures development of subordinates. Effectively manage PIPs of underperformers. Effectively manage team to control attrition to minimum level. Processes Identifies opportunities for process improvements and remove process bottle necks . Assess process health (through key metrics) & identify broken processes that requires redesign. Uses customer/stakeholders feedback to continuously re engineer processes. Successfully implements best practices into own team and migrate them to other teams/ units. Uses customer feedback to continuously re engineer processes using digitization and straight through process approach. Work with multiple teams ( Technology and Operations) to arrive at the end state process. Risk Management Establishes a performance culture around Risk Management using root cause analysis and corrective action planning as key elements of operational risk management Proactively identifies, assesses and mitigates risk issues. Establishes a clear, well tested continuity plan. Manages process requirements of risk mgmt. framework. Ensures appropriate follow through of audit findings Regulatory & Business Conduct
    • Display exemplary conduct and live by the Group s Values and Code of Conduct .
    • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    • Lead the India- Onboarding Operations North Team to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
    • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    • BCSBI & RBI
    • Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association
    Other ResponsibilitiesEmbed Here for good and Group s brand and values in India- Onboarding Operations North Team ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Qualifications
    1. Graduate from any stream
    2. 2-3 working years experience as a team leader in operations section
    3. preferred with specialisation in the unit being deployed
    ,

Keyskills :
code of conductboard of directorsroot cause analysiskeeping things simpleoperational risk managementroot causehuman skills

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