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Analyst, Tech Support

8.00 to 10.00 Years   Mumbai City   02 Aug, 2021
Standard Chartered Bank Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaStatistics / Analytics
EmploymentTypeFull-time

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role Responsibilities & Our Ideal Candidate

  • Must have 8 years Application Support experience [PSS].
  • Must possess 8 years experience in IBM i (formerly AS400), RPG ILE, CL ILE. JAVA on IBM i will be a plus.
  • Must possess Credit Card domain knowledge.
  • Knowledge in MQ, API, SEE/CHANGE (THENON), MIMIX, BCSS would be added advantage.
  • Understand, Analyse, Review the issue and follow end to end process to complete it without deviation. Ask relevant questions where required.
  • Look beyond the issue and ensure nothing is missed out. Ensure issues are addressed fully with appropriate fixes/recovery where required.
  • Able to work with minimal supervision.
  • Able to prioritise and do self-initiatives.
  • Build rapport with stakeholders for a smooth support.
Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
credit card domainapplication supportapirpgilejavaturnbrandvisitmimixidealcreditrpgilebenefitsequalityperformanceApplication Support Services

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