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APPLY Now Associate Level1-Remittances

3.00 to 0.00 Years   Mumbai City   06 Dec, 2022
Bnp Paribas
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Job Title: Associate Level 1 Date: Department:India Remittance Location:Mumbai Business Line / Function:ARPC Reports to: (Direct)Manager Grade: (if applicable) (Functional) Number of Direct Reports:NA Directorship / Registration:NA Position PurposeTo manage, monitor and control transaction processing for Remittance & Payments of BNPP WITH THE OBJECTIVE to facilitate smooth functioning of Operations Objectives of BNPPISPL for all the sites handled. Responsibilities Direct Responsibilities 1. Operations MANAGEMENT: Supervise processing of Remittance & Payments transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites. 2. OPERATIONS RISK MANAGEMENT : Maintain control over outstanding and unreconciled entries. Implement and monitor control plans and pay attention to risk related areas in operations. 3. COMPLIANCE: Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects by the team members. Contributing Responsibilities 1.OPC : Contribute to the Operations Permanent Control framework 2.CUSTOMER SERVICE: Monitor turn around times, and operational efficiency . Resolve customer complaints and queries. 3. CLIENT RELATIONSHIP MANAGEMENT : Support MO to address ultimate client needs and resolve customer complaints if any. 4. INFORMATION MANAGEMENT : Supervise preparation and submission of MIS and reports to management as required and disseminate information to the Team. Technical & Behavioral Competencies TECHNICAL COMPETENCIES REQUIRED: 1.Familarity with Computer applications, MS Office, Business Objects etc2.Familarity with Back Office Operations, Processes and systems.3.Knowledge on various regulations connected with Banking Operations.4.Operational Risk awareness5.Knowledge on Banking Law & Practice6.Product Knowledge on Cash Management BEHAVIOURAL COMPETENCIES REQUIRED :1.Communications Skills2.Networking & Logistics Management3.Interpersonal & Team Building Skills4.Results Driven5.Taking Initiative and Risk Management Skills6.Client Focus and Decision Making Skills Specific Qualifications (if required) Skills ReferentialBehavioural Skills: (Please select up to 4 skills)Communication skills - oral & writtenAbility to deliver / Results drivenDecision MakingCreativity & Innovation / Problem solvingTransversal Skills: (Please select up to 5 skills)Analytical AbilityAbility to develop and adapt a processAbility to develop others & improve their skillsAbility to set up relevant performance indicatorsAbility to understand, explain and support changeEducation Level:Secondary EducationExperience LevelAt least 3 years Other/Specific Qualifications (if required),

Keyskills :
client relationshipback office operationsoperational efficiencyfinancial servicesoffice operationsservice deliveryback office processing

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